Returns & Refund Policy

At Atkinson Candy Co., we take pride in the quality of our confections; however, due to the perishable nature of food products, we can only accept returns for items that arrive damaged or incorrect. Please contact our customer service team within 48 hours of delivery to initiate a resolution for any order discrepancies.

Return Process

• 1.
  Inspect Your Delivery

  Examine your candy order immediately upon arrival to ensure all items are present and free from transit damage.

• 2.
  Contact Support

  Email our support team with your order number and clear photographs of the damaged product or incorrect shipment.

• 3.
  Review Process

  Our quality assurance team will review your claim within 2-3 business days to determine eligibility for a replacement or refund.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost.